Service Coordination

Children and adults with intellectual and other developmental disabilities must have access to services and resources that are available to all other citizens. Identifying, obtaining and coordinating these services and resources to meet the entire range of personal needs and preferences necessary to assure quality of life in the community can be challenging.

It is The Arc New York’s position that:

  • Such services and resources should be available to individuals and their families through an organized process.
     
  • Such services should address the needs and wishes of the individual and their family or guardian through a person-centered needs assessment interview process.
     
  • Service coordinators must be competent, sensitive and committed to representing the interests, preferences and visions of the individual and their family or guardian and assist them in making informed decisions.
     
  • Service coordinators need initial and ongoing training and supervision to ensure competency.
     
  • Service coordinators should identify and facilitate formal and informal supports.
     
  • Service coordinators should exercise confidentiality and neutrality and seek out services identified using all providers available in the community.
     
  • Funding must be available to support service coordination that is of high quality, and responsive to meeting the positive quality outcomes of the individual served.
     
 Adopted October 19, 2002 at NYSARC, Inc. Delegate Assembly
Adopted with Amendments October 27, 2006 at NYSARC, Inc. Delegate Assembly
Adopted with Amendments October 17, 2008 at NYSARC, Inc. Delegate Assembly
Adopted with Amendments October 21, 2011 at NYSARC, Inc. Delegate Assembly
Adopted with Amendments October 17, 2014 at NYSARC, Inc. Delegate Assembly